This year the festival will be held at the festival's screening halls on Mount Carmel (In accordance with the guidelines of the Ministry of Health). Additionally, about 42 films will be screened online, which you will be able to watch from your homes, around the world.

The tickets for the films screened at the halls will be available for sale starting Monday morning, 6.9.

The tickets for the films screened online will be available for sale starting Sunday, 12.9.

You could watch the films on your computer, your television, your cellphone screen and tablets (Android and Apple - in the latest version).

We recommend using an up-to-date Chrome browser or Edge browser on your computer for the best streaming experience.

* Explorer browser is not supported

You could also connect your computer with your TV screen using a suitable cable (a HDMI one, for instance)

A ticket for an online screening of a film can be purchase by clicking the button regarding the online screening, as well as the "Online Screening" page.

 On the "Online Screening" page, as well as the film's page, there is information regarding when will the film be available for watching.

You can find the movies you purchased in your account.

Your account is at the Shopping Cart icon on the top right corner.

Your account will be divided into 2:

Halls account - where you can find the tickets and unfi of the films you orderd to watch in the cinema

Online acount - where you can find the films you orderd to watch online.

Make sure your internet connection and speed are strong enough for live streaming and uninterrupted participation in the virtual events.

A direct connection using a cable will secure a quality continuous streaming.

You will be able to freeze, pause and continue watching the movie by clicking the buttons on the player.

In case you closed the film's window, you will be able to find it on your "personal area" on the site.

Replaying the film will start at the same spot you stopped it last time. You will be able to rewind up to 10 minutes back.

Only one viewing is available.

You can, however, enter and re-enter the player as many times as you please during the 72 hours the film is available for watching.

Take notice! Each time you re-enter the player, the film will continue playing from the same spot you stopped watching.

You will be able to rewind the movie up to 10 minutes back.

When using the online player, you will be able to play and pause the movie as many times as you'll want.

There is no option to rewind or fast forward.

In case you exited the movie, and you wish to return, the player will start at the same spot you stopped watching.

You will be able to rewind the movie up to 10 minutes back.

All of your orders sould be in your account (the Shopping Cart icon)

Check your Junk/Spam/Promotions folder for the e-mail.

If you still cannot find it, there is a chance that the e-mail address you supplied when purchasing your membership is wrong. Please contact our Customer Service.

No, the films can only be watched in Israel.

Yes! Just like an actual cinema, the number of "seats" is limited. We recommend booking tickets in advance.

Yes, all the films have Hebrew subtitles.

No. Only about 30 of the festival's films are screened online.

You can find information regarding all the deals on the "Tickets and Deals" page.

Take notice! The screening halls purchasing deals are not relevant for the online screenings!

Telephone information and support during the Festival (10:00-22:00) - *9300

or by e-mail: support@haifaff.co.il